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Policies for Our Discount Camping Gear Store
As a leading online camping gear store, Eagle Camping is proud to supply a complete selection of discount camping gear at affordable prices to our fellow outdoor and camping enthusiasts. This discount camping gear includes a variety of products from leading outdoor manufacturers. Our discount camping gear includes:
It is our goal to offer our clients the best possible experience during every interaction with our company. From supplying high-quality products from trusted manufacturers to ensuring each customer has a pleasant shopping experience, we are committed to quality and excellence. Because of this, we have developed the following policies in order to ensure a positive experience for all customers. If you have questions about any of the policies for our discount camping gear store, please contact our online camping equipment store for more information.
We accept returns for most new, unused, and in-box merchandise purchased from our discount camping gear store. In order to return or exchange a purchase, please contact our customer service department directly to receive a return authorization number and shipping information.
All returns must be made within 30 days. Items that are returned after this time period will be charged a 5% restocking fee, so please contact us as soon as possible if you would like to return or exchange any discount camping gear. When returning or exchanging unwanted items, you will be responsible for the return shipping costs.
All returns should include:
- The original box and packaging
- A copy of the original packing slip sent with the item
- The return authorization number displayed on the outside of the package
- Prepaid return shipping via a traceable method including UPS, FedEx, or the USPS
Please note that we cannot accept returns of ammo or discontinued items. For additional questions about returning or exchanging any discount camping gear to our store, please see our frequently asked questions page or contact us directly.
In an effort to keep our discount camping gear prices low, we are only able to offer shipping to valid U.S. postal addresses. We are unable to ship products to PO boxes or internationally including to Canada, Puerto Rico, Guam, APOs, and FPOs. This policy applies to any order that includes an international shipping or billing address.
All of our discount camping gear will be shipped via a trusted shipping company including UPS, FedEx, or the United States Postal Service. You will be able to select your preferred shipping method at the time of checkout. If you would like to track your shipment, please select UPS as your shipping carrier and you will receive tracking information when the order is shipped.
The shipping prices for our discount camping gear are calculated based on package size and weight as well as distance shipped. You will receive a customized shipping cost for your purchase prior to the completion of your order. Most in stock items will ship from our warehouse on the next business day following the date when the order was placed.
We are committed to protecting the privacy of our customers. Any credit card numbers received through our website when processing orders for discount camping gear are encrypted and protected by secure services using a Secure Sockets Layer (SSL).
We keep all customers? personal information including names, phone numbers, email addresses, and addresses confidential and secure. We will not sell, trade, or provide any personal information obtained through this website to a third party unless directly related to a customer request (i.e. shipping an order through one of our trusted shipping companies).
For questions about any of these policies and for other information about doing business with our discount camping gear store, please contact us.